We bill every 60 days starting from the date of your first purchase. You are able to cancel at anytime. Please be aware, We handle all refunds & exchanges on a case by case basis. Please see our Refunds & Exchanges section Below for more information.
Once a subscription box has been purchased, your order will ship out within 3 business days from the confirmation of your order. Your 60 day subscription box will also ship within 3 days after confirmation of your subscription renewal. We ship via USPS priority mail and will send tracking information once your product ships.
All Boxes are shipped from the USA and are shipped via the United States Postal service. International order will require a longer transit time than domestic orders. All orders will have tracking information provided once shipped and can be tracked via the USPS website at https://usps.com
We have NO control over transit after the boxes leave our office. If you experience any issues or questions concerning your shipment, contact USPS first then contact us.
You MUST be 18 years or older to receive or subscribe to receive our products.
Refunds & Exchanges:
All refunds/ returns are handled on a case by case basis and are handled through CCBill. You can find their information at https://ccbill.com/contact-us.php or click here. However, you are able to cancel your subscription at any time.
If you would like to make a refund or exchange, you have 7 business days from the receipt of your order to contact us.
Make sure to check all billing and shipping info at checkout to avoid any shipping delays or mistakes. We are not responsible for stolen or incorrectly delivered packages. Please contact your local USPS office for misplaced packages.
All Shipping and Custom order fees are paid for by the subscriber/ customer.
Questions or concerns or collaborations?
Side Chick Box
PO Box 45
Abingdon, MD 21009